Frequently Asked Questions
What does PacWest Solutions Do?
PacWest becomes the HR outsourcing partner for small to midsize businesses. With more than 30 years of experience, PacWest provides solutions that help clients optimize the value of their companies’ benefits expenditures, reduce workers’ compensation costs, and comply with all federal, state and OSHA requirements.
What if I already have an HR person or department?
PacWest will work with your existing team to enhance their effectiveness. PacWest has an excellent track record when it comes to making back-office procedures more efficient. An outsourcing arrangement with PacWest creates a lean organization that lets you free your staff from having to deal with time-consuming personnel and other administration.
How does PacWest improve business, and what benefits do they bring to the table?
When you partner with PacWest, you are better positioned to:
- Focus on Your Core Business – Business functions improve when companies can take advantage of an outsourcing partner’s experience and expertise. Employees receive professional attention and a better mix of benefits. Plus, management can focus on core competencies, rather than having to devote resources to nonrevenue-producing activities.
- Reduce Expenses and Increase Profits – PacWest has extensive experience managing personnel expenses and negotiating the most cost-effective benefits packages. Our buying power allows us to provide clients with more attractive options than what they may be able to offer on their own – without raising premiums.
- Streamline Your Administration – PacWest makes back-office procedures more efficient – we make sure employee relationships and business processes meet high quality standards and comply with all relevant regulations.
- Maintain Peace of Mind – PacWest ensures that your business is protected with improved risk management, safety support, health programs, training, and claims processing services.
What is a PEO, who uses a PEO, and why?
What: Professional employer organizations (PEO’s) enable clients to cost-effectively outsource the management of human resources, employee benefits, payroll and workers’ compensation. This allows PEO clients to focus on their core competencies to maintain and grow their bottom line. The average customer of a PEO is a small business to mid size business with typically under 200 worksite employees.
Who: PEO business customers include many different types of businesses ranging from accounting firms, high-tech companies, and small manufacturers – as well as professionals, including doctors, retailers, mechanics, engineers and plumbers.
Why: Business owners want to focus their time and energy on the “business of their business” rather than the “business of employment”. As businesses grow, most owners do not have the necessary human resource training; payroll and accounting skills, the knowledge of regulatory compliance, or the background in risk management, insurance and employee benefit programs to meet the demands of being an employer. PEO’s give small-group markets access to many benefits and employment amenities they would not have otherwise.
How are you cost effective for small companies?
With over 30 years of experience and strong partner relationships, we are able to extend our knowledge, allowing you to get the expertise of a Fortune 500 HR department, for a fraction of the cost of one HR professional. PacWest also has strong “buying power”, allowing us to offer attractive benefit packages to clients at rates comparable to those that large corporations offer to their employees.
How can PacWest fit into my organization?
PacWest handles every client with care, as it is important to us that our services fit seamlessly into your organizational structure. We manage your day-to-day and strategic HR needs while working collaboratively with your business as a partner that has just as much of an interest in helping you grow your business. We really become a part of your team.
Will we be locked into a contract?
PacWest takes pride in the fact that we have retained virtually all of our clients over the years. If however, the program is not a good fit we simply request a 30-day written notice.
How does PacWest help me recruit the best employees and reduce turnover?
PacWest gives employers the opportunity to attract better employees, retain existing employees, and compete with larger employers – all through providing professional attention and a better mix of benefits.
Who is responsible for the employee’s wages and employment taxes?
PacWest assumes responsibility and liability for payment of wages and compliance with all rules and regulations governing the reporting and payment of federal and state taxes on wages paid to employees.
Glossary of Terms
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